// troubleshooting-faq
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// Troubleshooting and FAQ

This section provides solutions to common issues, explanations for expected behavior and answers to frequently asked questions.

/01

Does Ollo affect FPS?

  • Typically under 1 ms per frame.
  • CPU-only and optimized for 120+ FPS projects.
/02

My webcam isn't detected

  • Ensure no other app is using the camera
  • Try index 1 if you have multiple webcams
  • On Linux/macOS ensure permissions are granted
/03

Blink events feel delayed

  • Disable VSync (some engines buffer frames)
  • Ensure you poll every frame
  • On laptops, set high-performance mode
/04

Signing in and the evaluation watermark

  • The editor shows the watermark until the machine is signed in: press Sign in in Ollo's panel
  • New machine, and all three seats taken? Sign one out from your dashboard, or when you approve
  • An exported game shows the watermark when it was exported during the trial or after your plan ended: export again on a paid plan

More in SDK Activation.

/05

Godot says the model file is missing

Verify:

res://bin/face_landmarker.task
/06

Unity/Unreal integrations not available?

They are in development and launching during Early Access.